Customer Success Story

Developing a Workspace Solution that Engages Employees and increases Productivity using TigerGraph

Citrix is a digital workspace platform that gives employees everything they need to be productive in one unified experience while arming IT with the visibility, simplicity, and security needed to enable and control it all. Citrix makes it easier for people to access the applications and content they need to do their very best work – wherever and whenever work needs to get done. Today, more than 100 million users across 400,000 organizations, including 99% of the Fortune 500, use Citrix to improve employee productivity.

The Challenge

Citrix wanted to develop and sell a product that would engage employees and increase productivity—the company estimates that a typical knowledge worker spends 20% of the time searching for information or switching between more than nine apps a day. The ideal product would leverage intelligent workflows, micro-apps and virtual assistants that replaces a confusing and distracting end-user experience with a unified, secure and intelligent way to work. The challenge, however, was finding a way to connect disparate information and manage various apps, across multiple users and different networks, and do so securely.

The Solution

Citrix quickly saw the benefits of integrating TigerGraph into its workspace suite architecture, supporting their Citrix Netscaler and Citrix Virtual Assistant products—TigerGraph provides a complete view and analysis of apps, devices, networks and employees with critical updates available in sub-second timeframes. Additionally, Citrix uses TigerGraph’s advanced analytics and insights to detect and stop security threats.

The Results

By leveraging TigerGraph, Citrix now has an employee productivity and engagement product that outperforms everything else available on the market. Citrix is recognized as a frontrunner in all technologies competing to create a simple, intelligent work experience that engages employees and empowers them to perform at their best, and TigerGraph is helping the company extend its leadership.