TigerGraph Enterprise Free License FAQ

Go to https://info.tigergraph.com/enterprise-free and you will receive an email with download instructions. 

 Absolutely! Please contact TigerGraph Sales to upgrade to a paid subscription. Upgrade paths for Cloud Marketplaces and TigerGraph Cloud operate a little differently.

Yes, 3.1 is compatible with the 3.0.5 version. Please review 3.1 release notes for more details.

No, you will need to use the Pre-installed license in 3.1. Your current instance running 3.0.5 version will no longer work after December 31st 2020.

No, Enterprise Free Edition 3.0.5 will no longer be supported after the end of the year. However, users can upgrade to a Paid version of 3.0.5 for continued use.

TigerGraph Cloud’s Free Tier isn’t changing. You may notice that the memory limit is lower on the cloud free tier than for the software free license. That is because the cloud offering is a service, and there are operating expenses.

 On AWS, Azure, GCP marketplaces, there will be two types of enterprise cloud images available for use:

  1. If you start with the marketplace image with 50GB of free graph storage license, when your system grows beyond 50GB, you will need to purchase and apply an enterprise license to allow for a larger dataset in your database and upgrade to use TigerGraph standard support. 
  1. If you start with the pay-as-you-go hourly priced image, you are charged for under 50G of graph storage and your TigerGraph server can get TigerGraph standard support. If your system grows beyond 50GB of graph storage, there is no need to apply a new enterprise license to your database. 

TigerGraph Developer License FAQ

The Enterprise edition software is better in every way. It’s not an engine upgrade, because you already were using the best engine, but we’re lifting feature restrictions. See our Comparison of TigerGraph Editions. The only limitations of the Free License are on data size and technical support.

When the Enterprise Free License becomes available, we will discontinue offering the Developer Edition, either immediately or shortly thereafter. This applies to direct download from TigerGraph, Docker Hub, and our cloud marketplace offerings.

It’s yours to use for as long as you wish. However, the license key for GraphStudio is set to expire on December 31,  2020. The database and GSQL are not limited; they will continue to run forever.

Developer Edition and Enterprise Edition, while using exactly the same code base for the database engine, GSQL, and every other component, are packaged as different products.  There is no in-place Upgrade option from Developer Edition to the Enterprise Edition with Free License.

No, there are no migration tools to move from Developer Edition to Enterprise Edition.

 On AWS, Azure, GCP marketplaces, there will be two types of enterprise cloud images available for use:

  1. If you start with the marketplace image with 50GB of free graph storage license, when your system grows beyond 50GB, you will need to purchase and apply an enterprise license to allow for a larger dataset in your database and upgrade to use TigerGraph standard support. 
  1. If you start with the pay-as-you-go hourly priced image, you are charged for under 50G of graph storage and your TigerGraph server can get TigerGraph standard support. If your system grows beyond 50GB of graph storage, there is no need to apply a new enterprise license to your database.