How to Achieve a True 360-Degree Customer View with TigerGraph
Today’s retailers need every edge they can get in order to compete with Amazon.Customers expect retailers to understand who they are, what they’ve purchased in the past, how they prefer…
AI and Graph in the Retail Industry
Macro-economic forces over the last few years expedited the journey of technology adoption for the retail industry, affecting most aspects of a retail organization. While sub-categories within retail – apparel,…
Building Engagement and Connection with Customer 360
Customer 360 is a powerful strategy and an increasingly popular one with business leaders. Customer 360, which refers to getting a single view of engagement across the entire customer journey,…
Turn Customer Data into Valuable Insights and Improved Operations with Customer 360
Your customers generate a lot of data. There’s a wealth of information in this data if you can understand the relationships between that data, leading enterprise organizations to implement customer…
Curating and Hyper-personalizing the Banking Customer Journey
Why is it important for banks to hyper-personalize their customers' journeys? Customer experience (CX) is a widely known competitive differentiation factor for consumer companies. Retail banking as a sector has…
