Customer Success Story

Major Financial Institution Improves Its Ability to Combat Money Laundering with TigerGraph

This company provides banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions. It is one of the largest banking institutions in the United States, and has over 3,000 branches, primarily in the Western and Midwestern United States. The company has subsidiaries that include a processor of credit card transactions for merchants and a credit card issuer that issues credit card products to financial institutions.

The Challenge

The financial institution was looking to improve its networking and link analysis capability for anti-money laundering to be applied
in three ways:

  • Connections between open work items in situations of interest (such as previous SAR filings, other open work items) should be
    identified and available to analysts and investigators;
  • Thorough ad hoc reviews of an entity should display the connections from an ecosystem surrounding a specific starting point
    of an investigation;
  • The system should enable analysts to identify which connections and situations of interest lead to productive investigations
    and inform the creation, hibernation, or escalation of work items.

The company examined a number of alternatives in the hope of finding one that offered a client-focused approach, state-of-art technology and next generation database management solution that integrated seamlessly with its existing workflow.

The Solution

TigerGraph is providing this financial institution with the ability to perform in-depth analysis that was impossible with its prior legacy system based on a relational database. TigerGraph offers the capability for this business to see its connected data in context. Moreover, TigerGraph is delivering the scalability to analyze ever-increasing amounts of data and an extensibility derived from its support for machine learning that keeps the bank’s anti-money laundering program ahead of financial criminals.

Pagantis deployed TigerGraph on AWS and the result is a scalable, high-performance system that allows Pagantis to quickly deliver real-time insights into complex relationship-based workflows that are common in tasks such as credit scoring, fraud detection, recommendation engines and risk analysis.

The Results

Although only in production for months, this company is experiencing an improvement in the ability of its analytical and
investigative teams to identify and trace connections between work items that are indicative of money laundering and react in realtime. This is improving the effectiveness and efficiency of these teams, and further substantial gains in productivity are resulting
from their ability to determine which situations of interest to prioritize.

AML Dashboard - built by partner Expero Inc.