FAQ

TigerGraph Savanna FAQ

TigerGraph Savanna FAQ

TigerGraph Savanna is the fastest, most scalable graph database with unmatched price-performance. Its cloud-native, fully distributed architecture separates storage and compute, provisions additional compute resources in minutes, and enables seamless high-speed data ingestion from sources like Snowflake, Delta Lake, and Postgres. Savanna optimizes performance and cost efficiency by tailoring your compute workspaces for different workloads, such as OLTP vs. OLAP, letting you scale them and pause/resume them to best meet your objectives.

With 9 solution kits for mission-critical use cases like fraud detection and customer 360, Savanna leads the industry in rapid application development. It supports the most graph query languages – GSQL 3.0, OpenCypher, and ISO GQL pattern matching – giving more flexibility developers. Offering enterprise-class security and fine grained role-based access control, with the option to use your own infrastructure (BYOC), TigerGraph Savanna delivers high performance, scalability, and enterprise readiness unmatched by competitors.
TigerGraph Savanna offers nine new pre-configured solution kits encapsulating TigerGraph’s expertise for mission-critical uses. Each kit includes a graph schema, queries/analytics, and sample data. They also include a graphical user interface to walk you through the steps so that you understand the problem statement and the development of the solution. It also provides a simple GUI for you to load your own data, to turn it into YOUR solution.

These use cases include:
  • Transaction Fraud: Detect and prevent fraudulent transactions in real-time.
  • Application Fraud: Identify and mitigate fraudulent credit applications.
  • Product Recommendation: Provide personalized product recommendations to users.
  • Mule Account Detection: Detect and prevent the use of mule accounts in financial transactions.
  • Entity Resolution: Identify and consolidate data that refer to the same real-world entity, to ensure accuracy and consistency.
  • Entity Resolution KYC: Enhance Know-Your-Customer (KYC) processes by resolving entity identities.
  • Customer 360: Achieve a comprehensive 360-degree view of customers for better insights and decision-making.
  • Supply Chain Digital Twin: Analyze manage supply chain operations in real-time and easily work on optimizations.
  • Network Infrastructure: Monitor and manage network infrastructure to ensure reliability and performance.

Yes, we offer free credits to try TigerGraph Savanna.

Free credits are valid for one year. Additionally, you can earn more free credits by completing onboarding tasks. After the free credits expire, we will stop the instance and, eventually, terminate it according to our terms unless a payment method is added. We will send you notification emails before the instance is stopped or terminated.

For additional information, see TigerGraph Cloud Service Terms.

TigerGraph Savanna is currently available on AWS in the following regions:

  • Europe (London)
  • Asia Pacific (Mumbai)
  • Europe (Frankfurt)
  • South America (São Paulo)
  • US East (Ohio)
  • Asia Pacific (Sydney)
  • Europe (Ireland)
  • Asia Pacific (Singapore)
  • US East (N. Virginia)
  • US West (Oregon)

For deployments on GCP or Azure, you can use TigerGraph Cloud Classic at tgcloud.io.

Yes, TigerGraph Savanna is a native distributed database, both for storage and compute resources, for full performance scalability. When you choose a storage size for your initial deployment, the configuration will mention the number of instance nodes used to build your distributed database. Your data is automatically partitioning for you. If your needs grow, you can schedule an expansion.

Yes,  Savanna offers active replicas of your database with automatic failover to provide High Availabily (HA) service. When you create a workspace, you simply need to specify whether you want HA. The additional replicas are billed at a discounted rate.

Yes.

Yes, TigerGraph Savanna applies different quotas based on the customer level (Free, Paid, Premium, and Enterprise). The quotas for solutions and other resources are outlined below:

Free:

  • Monthly Charge Limit: $0
  • Maximum Supported TGSize: TG-4
  • RW Workspace Quota: 1
  • RO Workspace Quota: 2
  • Maximum Memory Size: 768 MB
  • Manual Backup Quota (Per RW): 1
  • Auto Backup Quota (Per RW): N/A
  • Suspend Grace Period: 0 days
  • Terminate Grace Period: 7 days
  • Support: Business hour email support

Paid:

  • Monthly Charge Limit: $500
  • Maximum Supported TGSize: TG-16
  • RW Workspace Quota: 2
  • RO Workspace Quota: 3
  • Maximum Memory Size: 5120 MB
  • Manual Backup Quota (Per RW): 1
  • Auto Backup Quota (Per RW): 3
  • Suspend Grace Period: 1 day
  • Terminate Grace Period: 7 days
  • Support: Business hour email support

Premium (available by arrangement):

  • Monthly Charge Limit: $5,000
  • Maximum Supported TGSize: TG-32
  • RW Workspace Quota: 3
  • RO Workspace Quota: 5
  • Maximum Memory Size: 16384 MB
  • Manual Backup Quota (Per RW): 3
  • Auto Backup Quota (Per RW): 7
  • Suspend Grace Period: 3 days
  • Terminate Grace Period: 14 days
  • Support: Premium support

Enterprise (available by arrangement):

  • Monthly Charge Limit: Customizable
  • Maximum Supported TGSize: Customizable
  • RW Workspace Quota: Customizable
  • RO Workspace Quota: Customizable
  • Maximum Memory Size: Customizable
  • Manual Backup Quota (Per RW): Customizable
  • Auto Backup Quota (Per RW): Customizable
  • Suspend Grace Period: 7 days
  • Terminate Grace Period: 28 days
  • Support: Dedicated account manager, 24/7 premium support

The TigerGraph Savanna workspace features a brand new intuitive user interface which streamlines the entire graph solution development lifecycle for both novice and experienced users. The interface allows users to:

  • Provision: Easily create and set graph database.
  • Configure: Customize settings and configurations to suit specific needs and requirements.
  • Design: Visually design graph schemas and structures.
  • Develop: Build and deploy graph applications and queries.
  • Explore: Interactively explore and analyze graph data.
  • Monitor: Track performance metrics and monitor the health of graph databases.

In addition, users can add on GraphStudio or Insights, providing more advanced tools for developing, analyzing, and visualizing the graph database and analytics.

TigerGraph Savanna provides high speed, streaming data ingestion, both for initial loading and for real-time updates. The standard input formats are CSV, JSON, and Parquet.

TigerGraph can bring in data from a variety of data sources with ease.

Data Lake and Cloud RDBMS Sources

  • Snowflake
  • Spark
  • Delta Lake
  • Iceberg
  • Postgres

Object Stores from Major Cloud Providers

  • AWS (Amazon Web Services) Object Stores (e.g., Amazon S3)
  • Azure (Microsoft Azure) Object Stores (e.g., Azure Blob Storage)
  • Google Cloud Object Stores (e.g., Google Cloud Storage)

Some data sources are supported through the Kafka Connect protocol (built-in) and others use Spark for staging (using your Spark deployment).  Some data sources, such as Snowflake, can leverage either method.  For more details, see the TigerGraph Data Loading documentation.

TigerGraph uses GSQL, the query language designed for fast and scalable graph operations and analytics. GSQL’s similarity to SQL, high-level syntax, Turing completeness, and built-in parallelism brings faster performance, faster development and the ability to describe any algorithm. You can start learning GSQL through our GSQL Tutorials.

In addition to GSQL, TigerGraph also supports OpenCypher and ISO GQL, providing flexibility for developers.
TigerGraph also provides a RESTful API and JSON output for easy integration with application languages like Python, Java, and C++.


Start learning GSQL and become a TigerGraph Certified Associate today: www.tigergraph.com/certification


TigerGraph Savanna includes a visual dashboard Admin Portal to monitor the health and performance of each workspace compute and storage instance. The TigerGraph database also provides APIs that provide real-time monitoring information in OpenMetrics format.

See TigerGraph Savanna documentation for more information.

 

Yes, TigerGraph Savanna is cloud-agnostic, meaning it is designed to work across multiple cloud platforms. It is currently available exclusively on AWS.

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