Comparison of TigerGraph Success Plans
TigerGraph Success Plans
Customized support, strategic insights, and expert knowledge designed to propel your business objectives.
ACCELERATE OUTCOMES
Experienced technical success managers help you set and drive an outcome-based Analytics & AI technology adoption plans to meet your business goals.
EMPOWER YOUR ORGANIZATION
Grant your IT managers, developers, and data scientists as well as business users unlimited access to self-paced training and credits for professional live training.
MAXIMIZE YOUR INVESTMENT
Get professional guidance on deployment, solution implementation, and management for your TigerGraph investments.
Comparison of Success Plans
DETAILS
Pricing
dependent on plan
- Engagement
- Training
- Health Checks
- Business Reviews
- Support SLA
- Additional PRO Service Hours (SoW)
NONE
$0/yr
no percentage of base price
- No Professional Service Hours
- Self-Service
- Self-Service
- Best Effort
- 7am-7pm (M-F) Urgent 4 hrs High 12 hrs Normal 48 hrs Low 1 week
- $500/hr
PoV
$10K/mo
renewed per month
- 20 Customer Success & 20 Professional Service Hours
- 2 Accounts 2 Certification Exams
- As needed
- As needed
- 7am-7pm (M-F) Urgent 2 hrs High 8 hrs Normal 24 hrs Low 48 hrs
- $300/hr
GUIDED
$30k/yr
no percentage of base price
- 70 Customer Success & 30 Professional Service Hours
- 4 Accounts 4 Certification Exams
- Quarterly Analysis
- Annual
- 7am-7pm (M-F) Urgent 2 hrs High 8 hrs Normal 24 hrs Low 48 hrs
- $400/hr
ENHANCED
$50K/yr
no percentage of base price
- 120 Customer Success &
50 Professional Service Hours - 8 Accounts 8 Certification Exams
- Monthly Analysis
- Biannual
- 7am-7pm (M-F) Urgent 1 hrs High 4 hrs Normal 12 hrs Low 24 hrs
- $350/hr
STRATEGIC
$100K/yr
or 10% of base
- 200 Customer Success & 100 Professional Service Hours
- Unlimited Accounts Unlimited Certification Exams
- Bi-Weekly Analysis
- Quarterly
- 24x7 Urgent 1/2 hrs High 2 hrs Normal 6 hrs Low 12 hrs
- $300/hr
Editions | Licensing |
Developer Edition | Free for non-production, research, or educational use |
TigerGraph Cloud | Pay as you go by the minute; Free tier, free credits, and annual contracts available. |
Enterprise Edition | Free 30-day trial |
Editions | Includes |
Developer Edition | UPGRADED: Same Database engine and GSQL support as Enterprise Edition, including MultiGraph o Single Machine o Single User |
TigerGraph Cloud | The power of TigerGraph, as a Service + Instant Deployment + Automatic backups + Scale Out & Replication + Security + Pay for what you use |
Enterprise Edition | All TigerGraph Database and Enterprise features, including + Distributed Graph + MultiGraph + Security + User Management |
Editions | Support |
Developer Edition | Community Forum |
TigerGraph Cloud | |
Enterprise Edition |
Editions | How to Get It |
Developer Edition | www.tigergraph.com/developer |
TigerGraph Cloud | www.tigergraph.com/cloud |
Enterprise Edition | www.tigergraph.com/free-trial |
Editions | Native MPP Graph |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Real-Time Deep Link Analytics |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Ultra-Fast Loading and Updates |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | GSQL Query and Loading Language SQL-like syntax and built-in parallelism |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Graph Size |
Developer Edition | 500 billion edges |
TigerGraph Cloud | Unlimited |
Enterprise Edition | Unlimited |
Editions | Compressed Data Store |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | In-Memory Processing; ACID Transactions |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Distributed, Auto-Partitioned Graph |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition |
Editions | MultiGraph |
Developer Edition | |
TigerGraph Cloud | Coming Soon |
Enterprise Edition |
Editions | Dynamic Schema Change |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | GraphStudio Visual SDK and UI Design, Load, Explore, Query, Visualize |
Developer Edition | |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Admin Portal |
Developer Edition | -Monitor system operation |
TigerGraph Cloud | -Monitor system operation -Manage credentials -Backup & Restore |
Enterprise Edition | -Monitor system operation -Manage licenses |
Editions | Automated Deployment |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition | No |
Editions | Automated Backups |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition | No |
Editions | Backup and Restore |
Developer Edition | Coming Soon |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Multiple Users |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition |
Editions | HA Replication |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Data Encryption At Rest and In Motion |
Developer Edition | No |
TigerGraph Cloud | |
Enterprise Edition |
Editions | Enterprise User Management LDAP and SSO |
Developer Edition | No |
TigerGraph Cloud | Coming Soon |
Enterprise Edition |
Editions | Role-Based Access Control |
Developer Edition | No |
TigerGraph Cloud | Coming Soon |
Enterprise Edition |
Editions | Audit Compliance |
Developer Edition | No |
TigerGraph Cloud | SOC 2 Type 1 |
Enterprise Edition | Coming Soon |
Editions | Cloud Security: VPC for each account |
TigerGraph Cloud | n/a |
TigerGraph Cloud | |
Enterprise Edition | n/a |
